
I think that people want to connect to one another in an intimate way.
A discussion on the cultural, emotional distance coinciding with the growth of technology and ubiquitous use of online interactions is nothing new. Theorists and idealists have long been warning of the dangers of Myspace & Facebook “friends,” along with the growing online lives we lead (and the disconnect between our actual lives). Even more ancient is the disappearance of hand-written letters; replaced first by typewriters, then computer printouts, and now with e-mail and instant messaging.
The great media theorist Walter Benjamin talked a great deal objects losing their aura in his book, Art in the Age of Mechanical Reproduction. Essentially he commented on pieces of art losing their aura when they were removed from their context in time and space (a church fresco has a much different effect on the viewer when it’s lit by candles in an incense-infused chapel than in a cavernous, well-lit museum). The same concept can, in my opinion, be used in relation to written communication to one another, as well as inter-personal communication and connections.
Social networking sites like Facebook, Twitter, and the ailing Myspace allow people to divulge an immense amount of their private information to the public, but there are seldom real connections. Even though every one of your “friends” can see your Relationship Status change or read your latest Tweet, these don’t lead to intimate, one-on-one connections. There is a difference between social networking & intimacy.
I’ve been using instant messaging less and less (to the point where I’ll get on maybe once a week or once every other week). At first, this wasn’t a conscious decision, but one which rose from a disconnect I was feeling to the people on the other side of the digital chasm. Eventually I realized I’d rather these people call me or, in an even bigger commitment to our relationship, visit or hang out with me in person. I knew I’d lose touch with a good amount of contacts, but wouldn’t the payoff be more significant relationships with those whom I do take the time to meet up with? Wouldn’t these relationships become more intimate? With instant messaging, I got all of the information that the other person wants to send me, but without the context of their gestures, cadence, and vocal emphasis to make a point.
There’s something very special about receiving a hand-written letter. The character and personality of the writer can show through the handwriting. Knowledge of the time it takes to scribble down a letter adds to its intrinsic worth to the recipient as well. The information of the letter can be typed up and sent digitally, but it loses its aura then. The letter lends the information a tactility and context in which the writing can be assimilated in a certain space at a certain time. Now there is also value in sending a text message or e-mail to co-workers to get a job done as efficiently as possible, but should we look at our personal relationships in terms of efficiency? I guess a better question is, do we view our friendships through the lens of business; where acquiring the greatest amount of an acceptable quality product in the most efficient way possible is the ideal? If that is the case, then having 1,000+ Facebook friends, a lengthy AIM Buddy list, and numerous followers on Twitter is what we all should be striving for. A goal like that leaves me feeling so incredibly empty and sad though.
“Paper Balloons” comes into play here. Though the information is still digital, the user has to write or draw out the message that they want to send. The App is not a chat tool, but something allowing for more of a connection between people or between someone and themself. There is more intrinsic value in receiving a hand-drawn, digital message than a simple SMS text, though a hand-draw actual letter carries more value than a digital one. Our culture is not going to revert back to prolifically hand-writing letters to one another. This would go against the momentum of the ubiquitous computing direction which we are headed (and it’s not an unfavorable area to be going). Using technology to gain back those lost intimate connections to other people is something that this iPhone app attempts to take on. It’s not completely successful yet, but I think it’s a decent step forward. Having this in mind gives a little bit clearer outcome to steer towards.

